Shipping policy
Shipping Policy – Zenz India
At Zenz, we aim to deliver your order quickly and safely so you can start enjoying your quiet moments without delay.
📦 Order Processing Time
- All orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
🚚 Shipping & Delivery Timeline
- Estimated Delivery Time: 1–3 business days
- Delivery timelines may vary depending on your location, courier partner, and external factors such as weather conditions, regional restrictions, or logistical delays.
Please note: Delivery timelines are estimates and not guaranteed.
📍 Shipping Coverage
- We currently ship across India.
- Delivery is subject to serviceability of your PIN code by our courier partners.
💰 Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout before you complete your purchase.
- Any ongoing free shipping offers will be mentioned on the website or product page.
🔄 Delays & Exceptions
While we do our best to deliver on time, delays may occur due to:
- Natural calamities or extreme weather
- Courier or transportation delays
- Incorrect or incomplete delivery address provided by the customer
Zenz will not be liable for delays caused by factors beyond our control.
📦 Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment status.
❗ Incorrect Address / Failed Delivery
- Please ensure your shipping details are accurate at checkout.
- If a package is returned to us due to an incorrect address or failed delivery attempts, re-shipping costs (if any) will need to be borne by the customer.
📩 Need Help?
For any shipping-related queries, feel free to contact us at: 📧 support@zenzlifestyle.in